Contact US
We're here to help. Whether you have a question about our products, need technical support, or want to discuss a partnership, our team is ready to assist you.
Get in Touch
How Can We Help?
Reach out to the right department. We are available 24/7 to provide you with the support you need.
Sales & Inquiries
For questions about new services, packages, and corporate solutions.
sales@starnet.com
(800) 555-SALE
Technical Support
Get help with installation, signal issues, or receiver problems.
support@starnet.com
(800) 555-STAR
Headquarters
Visit our main office or send us mail for official correspondence.
123 Satellite Way
Orbit City, 90210
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Our Location
We are located in the heart of Orbit City's tech hub.
Common Questions
Frequently Asked Questions
You can check our real-time network status by visiting the "Service Status" page in our Customer Portal. We provide live updates on any planned maintenance or unexpected outages.
Our technical support team is available 24 hours a day, 7 days a week. Our sales and billing departments are available Monday to Friday, from 8:00 AM to 6:00 PM local time.
Absolutely. You can easily upgrade your package at any time through the Customer Portal or by contacting our sales team. Upgrades are typically processed instantly.
Yes, we provide a range of enterprise-grade solutions, including dedicated bandwidth, secure VPN services, and multi-site connectivity. Please contact our sales department to discuss your specific business needs.